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Services:
Support for your equipment after installation is key to optimizing
its performance. Factory service personnel and a large spare parts
inventory to keep your equipment running.
Our installation, field service, preventive maintenance programs
and technical support services are leading the industry:
Equipment installation
Equipment maintenance (i.e. instrument recalibration, filter replacement,
leak testing)
Service calls
Spare parts
On-site training for equipment and operators
Technical equipment upgrades
Customer support
Validation:
Getinge-La Calhène's experience is key to the validation of your
equipment. We provide detailed manuals, IQ/OQ documentation, FAT/SAT,
and support of the PQ:
Raw material certifications (i.e. filters, stainless steel)
In-process test certifications (i.e. dye penetrant testing, citric
acid passivation)
Instrument calibrations
Factory and Site Acceptance testing (physical and functional features)
Custom equipment user manuals
Sterilization cycle development
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